You have a new product but who wants to buy it? You could dress it up with a nicely designed logo, roll it out and hope for the best but what would happen next? Casting a new product or service out into the marketplace might feel like a lottery but it doesn’t have to be that way.
So, Jesse has been hounding me to write a bit about User Experience (UX to some) for quite a while and I was struggling with where to begin with it. It’s a huge, vast, (and quite honestly at this point) subjective concept and for the longest time I just didn’t know where to begin.