Fireside Website Maintenance Packages

If you are a website owner, our Care Packages are designed for you. Let us protect your website from malicious activity and ensure it is current so it works for everyone. Always.

Stay Secure

Hackers have developed lots of sneaky ways to compromise websites and use them to their advantage. They likely don’t have anything against you or your company, but taking advantage of security holes in your website can get them access to your server, which they will use to send out emails that may appear to be coming from you, setup fake websites or even store sensitive information like other people’s credit card info etc… Jesse has written a series of blog posts on the topic if you’d like to learn more.

Stay Up to Date

The online world changes quickly! Web browsers are updating on an almost daily basis and new devices are being introduced all the time. Your website was designed to work in a specific way and interacts with outside technologies that are beyond a programmer’s control. As these technologies change, your website needs to adapt and change or the interactions can become damaged resulting in a broken website.

If you are a website owner, our Care Packages are designed for you. Let us protect your website from malicious activity and ensure it is current so it works for everyone. Always.

Essential Security

Your website will be protected from the majority of low level exploits by taking care of the basics. This is a good choice for those who are concerned with their website being compromised, causing issues and damaging their reputation or for those who aren’t updating their website on a daily basis. Backups ensure that if your website is compromised, we can quickly restore the site back to a previous state.

Low Risk Website

$ 29
99
Monthly
  • For simple websites without much functionality or a CMS.

Medium Risk Website

$ 59
99
Monthly
  • For websites with a CMS and a small number of plugins1 or larger sites with custom coded functionality.

High Risk Website

$ 99
99
Monthly
  • For websites with a CMS, lots of pages and a large number of plugins1, large sites with custom coded functionality or websites with e-commerce functionality.

Essential Security Includes:

CMS core updates

Plugin(1) Updates

Modify default admin usernames

Custom code review and modifications

Disable access to folders/files users don't need to

Setup regular weekly backups (stored for 4 weeks)

Essential Benefits:

Your website will be maintained and you will be informed of what is required to keep your website fully operational when you need it most; when your customers are deciding whether to buy from you.

Your website will work for people on all devices as browsers are updated and new devices released.(2)

You will be able to rely on your email service knowing it has a good reputation.

You don’t have to worry about spam-like emails coming from you.(3)

You are less likely to have major costs resulting from your website being hacked, compromised or becoming too outdated.

In case of emergency you have a backup of your website no more than one week old.

Ongoing monitoring is not included in this plan. Support time in case of an attack or programming fixes that may arise due to outdated plugins will be limited to one hour. Additional charges will be quoted before proceeding. There may be initial one time fees to get an old outdated website up to a place where regular maintenance is possible. We provide a free assessment to let you know what work may be involved.

1 Some limits apply - Plugins must either be actively licenced or open source. Fireside Agency is not responsible for plugins that are part of an inactive subscription or plugins that have been depreciated and abandoned by their developers. In these instances we will make recommendations to replace or remove those plugins.

2 Some limits apply - Fireside Agency does not guarantee that your website will work with outdated web browsers or devices that are no longer supported by their manufacturers.

3 Some limits apply - Fireside Agency will keep your website current to protect against spam bots but we can not stop you or others with access to your email from writing and sending spam-like emails from your account.

Peace of Mind Security

For those who heavily rely on your business website and email this is the choice for you. Your website is kept up to date with all the services offered in the Essentials package with additional firewalls setup for advanced security and 24/7 monitoring in case of an attack. If your website does manage to get hacked we’re on it instantly with plenty of backups stored if needed to restore to the latest working version meaning minimal loss of data if any.

Low Risk Website

$ 79
99
Monthly
  • For simple websites without much functionality or a CMS.

Medium Risk Website

$ 129
99
Monthly
  • For websites with a CMS and a small number of plugins1 or larger sites with custom coded functionality.

High Risk Website

$ 199
99
Monthly
  • For websites with a CMS, lots of pages and a large number of plugins1, large sites with custom coded functionality or websites with e-commerce functionality.

Peace of mind Security includes:

CMS core updates

Plugin(1) Updates

Modify default admin usernames

Custom code review and modifications

Disable access to folders/files users don't need to

Setup regular backups as follows:

  • Daily (stored for 7 days)
  • Weekly (stored for 8 weeks)
  • Monthly (stored for 12 months)

Monitoring, firewall and reporting features through WebArx:

  • Malware Removal & Clean Up Within 6 hours
  • Automatic Scans for Malware & Hacks Every 6 hours
  • Blacklist Scanning & Monitoring Every 6 hours
  • Block Hackers with Website Firewall Immediately
  • Advanced Denial of Service (DDoS) Protection
  • Rapid + HTTP and HTTPS SSL & PCI Compliance
  • Instant notification of suspicious or malicious activity

Peace of Mind Benefits:

Increased protection from advanced firewall.

Immediate notification and response in case of an emergency.

A backup of your website no more than one day old as a last resort.

A worry free website experience.

Support time in case of an attack or programming fixes that may arise due to outdated plugins will be limited to 2 hours. Additional charges will be quoted before proceeding. There may be initial one time fees to get an old outdated website up to a place where regular maintenance is possible. We provide a free assessment to let you know what work may be involved.

1 Some limits apply - Plugins must either be actively licenced or open source. Fireside Agency is not responsible for plugins that are part of an inactive subscription or plugins that have been depreciated and abandoned by their developers. In these instances we will make recommendations to replace or remove those plugins.

2 Some limits apply - Fireside Agency does not guarantee that your website will work with outdated web browsers or devices that are no longer supported by their manufacturers.

3 Some limits apply - Fireside Agency will keep your website current to protect against spam bots but we can not stop you or others with access to your email from writing and sending spam-like emails from your account.

Contact us for a free assessment to help you decide which package is right for you.