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Get the Most from AI: Your 5-Minute Guide

AI is a powerful tool, but it’s not magic. To get the best results, think of it as a super-smart assistant that needs clear instructions. Here’s what you need to remember: 1. Be Crystal Clear with Your Goals Before you even type a word, know exactly what you want the

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Why Email Hosts Typically Disallow Mass or Transactional Email

Why Shared Web & Email Hosts Don’t Support Mass or Transactional Email—and Why That’s Beneficial Overview While many clients expect they can use their hosting SMTP for high-volume or automated mail, there are important technical, legal, and operational reasons underpinning this restriction. 1. Preserving IP Reputation & Deliverability Shared Reputation

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What’s a Mood Board in Web Design?

When you start a website or design project with Fireside, one of the first creative steps is putting together a mood board and reviewing it with you. It’s our way of making sure we’re all aligned on the the look, feel, and personality we’re aiming for, before diving into full

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POP3 vs IMAP: Which Email Setup Should You Use?

When setting up your email on a phone, tablet, or computer, you’ll be asked to choose between POP3 and IMAP. The choice affects how your email behaves across devices — and even whether it appears in your online webmail. Here’s a simple breakdown to help you decide: POP3 (Post Office

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How to Create an Effective Support Request

Crafting a solid support ticket is a must to keep things running smoothly, ensure everyone’s on the same page, and save unnecessary back and forth resulting in higher costs or wasted time.  Follow these steps for crafting support requests for quicker turnaround times and the gratitude of your favourite support

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